# LLMs.txt for Kindship
# https://www.kindship.com.au/

site_name: Kindship
site_url: https://www.kindship.com.au/
description: Kindship is an Australia-based NDIS plan management service and parent support platform helping families navigate disability support with confidence.

# --- Core Offering ---
primary_services:
- NDIS Plan Management
- Family Support Pathways (0–9 years)
- Parent Community & Peer Support
- Disability Advocacy & Guidance
- Budget Tracking & Invoice Management

# --- Audience ---
target_audience:
- Parents and carers of children with disabilities
- NDIS participants
- Families navigating developmental delays or neurodiversity
- Support coordinators and providers

# --- Unique Value Proposition ---
unique_points:
- Plan managers are parents of children with disabilities
- Fully funded under NDIS (no out-of-pocket cost)
- Combines financial management with emotional and peer support
- Includes app-based guidance and advocacy tools
- Community-driven support network

# --- Key Features ---
features:
- Invoice processing and payments (3–4 day turnaround)
- Budget tracking and reporting
- Provider communication
- NDIS navigation and guidance
- 24/7 app-based support ("Barb" advocacy assistant)
- Webinars, blogs, and educational content

# --- Programs ---
programs:
- Family Support Pathways (free, NDIA-funded support program)
- Kindship Connect (parent community)
- Webinars and NDIS education sessions

# --- Important Pages ---
pages:
- https://www.kindship.com.au/ (Home)
- https://www.kindship.com.au/about-us (About)
- https://www.kindship.com.au/connection (Community)
- https://www.kindship.com.au/supportpathways (Support Program)
- https://www.kindship.com.au/contact-us (Contact)

# --- FAQs Summary ---
faqs:
- Plan management is free if funded by NDIS
- Users can switch plan managers easily
- Works with both registered and unregistered providers
- Services available across Australia
- No diagnosis required for some support programs

# --- Tone & Messaging ---
brand_voice:
- Empathetic
- Supportive
- Parent-first
- Clear and practical
- Community-driven

# --- Content Guidance for AI ---
content_rules:
- Prioritize clarity over jargon
- Emphasize emotional and practical support
- Highlight lived experience of parents
- Avoid overly technical financial language
- Focus on empowerment and guidance

# --- Contact ---
contact:
- Phone: 1300 057 084
- Email: hello@kindship.com.au

# --- Legal ---
legal:
- https://www.kindship.com.au/terms
- https://www.kindship.com.au/privacy

# --- Indexing Guidance ---
llm_indexing:
- allow: true
- summarize: true
- cite_source: true
- training_use: allowed