Privacy policy

1. WHAT THIS POLICY IS ABOUT

This policy explains how Kindship Group Pty Ltd and its companies collect and protect your personal information.

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2. WHAT INFORMATION WE COLLECT

We may collect your name, email, phone number, location, and information about your child such as their name, gender, birth date, health, and NDIS plan.

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3. HOW WE GET YOUR INFORMATION

We get information from you when you use our app, website, social media, email, or phone. We also use cookies on our website to gather info.
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4. COOKIES ON OUR WEBSITE

Our website uses cookies to remember your preferences. We collect general info like page visits and device details, but not personal data.

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5. WHY WE COLLECT INFORMATION

We collect information to talk to you, make our app work better, understand what you like, manage your NDIS plan, and offer helpful articles and marketing.

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6. SHARING YOUR INFORMATION

We might share your information with our workers, outside helpers, other companies that help us, or as the law requires. Some of these people might be in other countries.

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7. MARKETING TO YOU

We might use your information to tell you about our products and offers. You can always choose not to receive these messages.

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8. BARB'S PRIVACY

When you talk to Barb, our AI tool, we don’t keep or review those conversations. They are private and secure

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9. KEEPING YOUR INFORMATION SAFE

We store your info in Australia and use top-notch security. Some of our third-party service providers might access your info from outside Australia, but we still keep it safe.

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10. USING AI

We use AI, like with Barb, in a responsible way. We focus on keeping your experience safe and private.

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11. ACCESSING AND CORRECTING YOUR INFO

You can ask to see or change your information by contacting us.

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12. REMOVING YOUR DATA

If you want us to delete your information, just let us know.

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13. IF YOU HAVE A COMPLAINT

f you’re not happy with how we handle your info, contact us. If you're still not satisfied, you can contact the Office of the Australian Information Commissioner.

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14. HOW TO CONTACT US

If you have questions or need to reach us, you can email, call, or write to us at the address provided.

Suite 17, Stone & Chalk Startup Hub
Lot Fourteen, North Terrace
ADELAIDE SA 5000;
Email: hello@kindship.com.au;
Phone: 1300 057 084